Legal
Privacy Policy
Introduction
MagiCraft Solutions (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, disclose, transfer, and protect your personal data when you:
- Visit our website (https://magicraftsolutions.com)
- Use our services
- Apply for jobs via our Careers page
- Communicate with us
- Engage with our marketing materials
By using our services, you agree to this Privacy Policy.
Data Controller Information
For GDPR and international data protection matters, you may contact us using the details above.
Personal Data We Collect
A. Information You Provide Directly
When you contact us, request a quote, or apply for a job, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Resume/CV (for job applicants)
- Portfolio links
- Professional qualifications
- Any additional information you voluntarily provide
B. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on site
- Referring URLs
- Cookie identifiers
C. Cookies & Tracking Technologies
We use:
- Essential cookies — for website functionality
- Performance/analytics cookies
- Marketing cookies — with consent where required
You may manage cookies via your browser settings or cookie banner. Where required by law (e.g., GDPR), we obtain your consent before placing non-essential cookies.
Legal Basis for Processing (GDPR Compliance)
If you are located in the EU/UK, we process your data under one or more of the following lawful bases:
- Your Consent
- Performance of a Contract
- Legal Obligation
- Legitimate Business Interest
- Protection of Vital Interests
How We Use Your Personal Data
We use data to:
- Respond to inquiries
- Provide app development, web development, AI/ML, IoT, and related services
- Process job applications
- Improve website functionality
- Send newsletters and marketing (with consent)
- Maintain business records
- Comply with legal requirements
- Prevent fraud and ensure security
We do not sell your personal data.
Recruitment & Careers Data
If you apply through our Careers page, we may:
- Evaluate your qualifications
- Contact you for interviews
- Retain your CV for future roles (where lawful)
- Maintain internal recruitment records
You may request deletion of your recruitment data at any time.
Data Sharing & Third Parties
We may share data with:
- Hosting providers
- Cloud infrastructure providers
- Email and CRM platforms
- Analytics providers
- Legal or regulatory authorities (if required)
All service providers are contractually obligated to protect your data.
We do not trade, rent, or sell personal information.
International Data Transfers
As we operate globally, your data may be transferred outside your country of residence. When required under GDPR or similar regulations, we ensure safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data processing agreements
- Adequacy decisions
- Additional technical and organizational measures
Data Retention
We retain personal data:
- As long as necessary for service delivery
- For legal compliance
- For legitimate business purposes
- Until you request deletion (where applicable)
Recruitment data may be retained for future hiring needs unless removal is requested.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Right to Access
Request a copy of your personal data.
Right to Rectification
Correct inaccurate data.
Right to Erasure
Request deletion of your data (RTBF).
Right to Restrict
Limit certain processing activities.
Right to Portability
Receive your data in a structured format.
Right to Object
Object to certain data uses.
Withdraw Consent
Withdraw consent at any time.
Non-Discrimination (CCPA)
No retaliation for exercising privacy rights.
To exercise these rights, email us at contact@magicraftsolutions.com. We respond within legally required timeframes (typically within 30 days).
California Residents (CCPA/CPRA Notice)
If you are a California resident, you have the right to:
- Know what personal data we collect
- Know whether data is sold/shared
- Request deletion
- Opt-out of sale (we do not sell data)
- Limit use of sensitive personal information
We do not sell personal information under CCPA/CPRA definitions.
India – DPDP Act 2023 Compliance
Under India’s Digital Personal Data Protection Act:
- We process personal data for lawful purposes
- We implement reasonable security safeguards
- You may request correction or erasure
- You may nominate another person to exercise rights in case of incapacity
Data Security
We implement:
- Secure servers
- Encryption protocols
- Access control restrictions
- Data minimization practices
- Confidentiality agreements
However, no method of transmission over the internet is completely secure.
Children's Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect children’s personal data. If discovered, such data will be deleted promptly.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects without human involvement.
Third-Party Links
Our website may contain links to external websites. We are not responsible for third-party privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will reflect any revisions. Continued use of our services constitutes acceptance of the updated policy.
Complaints
If you are located in the EU, you may lodge complaints with your local Data Protection Authority.
For India, you may approach the Data Protection Board under the DPDP Act.
Contact Us
For any privacy-related queries or to exercise your rights, reach us at:
MagiCraft Solutions · Surat, Gujarat, India · magicraftsolutions.com